Returns & Refunds

Easy returns, zero stress.

Not quite right? Here's how to return or replace your FurryFix order through Amazon India.

How it works

01

Open your Amazon order

Go to Your Orders on Amazon India and find your FurryFix purchase.

02

Choose Return or Replace

Select the reason and pick refund, replacement, or exchange where eligible.

03

Schedule pickup

Amazon arranges a free pickup from your address — no need to ship it yourself.

04

Refund processed

Refunds reflect to your original payment method within 5–7 business days of pickup.

Policy details

10-day return window

Eligible products can be returned within 10 days of delivery, as per Amazon India's return policy.

Quality guarantee

Received a damaged or wrong product? We'll replace or refund it — no questions asked.

What's not returnable

For hygiene reasons, opened or used bottles aren't returnable unless they arrived damaged or defective.

Need help?

If anything feels off about your order, reach out to our team and we'll make it right.